Refund Policy

At Astro Aaura World, we strive to ensure customer satisfaction with our services. However, under certain conditions, users may be eligible for refunds. Please carefully review our refund policy below.

1. General Terms for Refunds

Refunds are applicable only in specific circumstances outlined below:

•  Online Consultation : If the consultation is cancelled by us.

• Courses : These program is non-refundable once a user is enrolled in the course.

By using our platform, you confirm that you understand and agree to these terms.

2. Non-Refundable Items

The following scenarios are not eligible for refunds:

• Failure to meet the eligibility criteria of any program.

• Dissatisfaction due to personal reasons, such as a lack of time or interest.

• Technical issues arising from the user's side, such as incompatible devices or poor internet connectivity.

• Course completion or partial usage of course content.

3. Refund Process

• All refund requests must be submitted via email to astroaauraworld@gmail.com with the order details and reason for the request.

• Our team will review the request and respond within 7 business days.

• Approved refunds will be processed within 7-10 business days, and the amount will be credited to the original payment method.

4. Cancellation Policy

• Astro Aaura World does not offer cancellations for enrolled programs.

• Users are encouraged to carefully review program details and eligibility criteria before enrolling.

5. Disputes

In case of disputes related to refunds, Astro Aaura World's decision shall be final and binding.

6. Changes to the Refund Policy

Astro Aaura World reserves the right to modify this policy at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

For additional questions or support, please contact us at https://astroaauraworld.odoo.com/contactus.